Privacy Policy

Last updated: [July, 23rd, 2025]

1. Introduction

Welcome to Bloom by Me,
We are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard the personal information you share with us through our website and services.

Bloom by Me provides services related to human development, personal growth, and mental health support. We comply with the Personal Information Protection Act (PIPA) of British Columbia and applicable Canadian privacy laws.

2. Information We Collect

We collect only the information necessary to provide our services safely and effectively.

a. Personal Information

Depending on how you engage with us, we may collect:

Your name and contact details (email, phone number)
Demographic information (e.g., age, gender — if voluntarily provided)
Information shared during coaching, consultation, or mental health sessions
Payment or billing information (if applicable)
Any messages or inquiries you send us via email or contact forms

b. Non-Personal Information

When you visit our website, we may automatically collect:

IP address, browser type, and operating system
Website usage data (via analytics tools such as Google Analytics)
Cookies or similar tracking technologies

You can adjust your browser settings to refuse cookies, but this may affect some website functionality.

3. Purpose of Collection

We collect personal information for the following purposes:

To provide coaching, counseling, or consulting services
To communicate with clients (e.g., booking confirmations, follow-ups, updates)
To improve our website, services, and client experience
To maintain confidential records as required by professional standards
To comply with legal or regulatory requirements

We will only collect and use your personal information for purposes a reasonable person would consider appropriate in the circumstances.

4. Consent

By providing your personal information to Bloom by Me, you consent to its collection, use, and disclosure as outlined in this policy.
You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us at info@bloombyme.com.

5. Confidentiality and Protection of Information

We take confidentiality and security seriously, especially given the sensitive nature of our services.

Your data is protected through:

Secure, encrypted connections (SSL)
Password-protected systems and devices
Limited access to personal data by authorized personnel only
Confidentiality agreements with service providers (e.g., website hosts, email providers)

All client information shared during sessions remains confidential, except in circumstances where disclosure is required by law — such as risk of serious harm to self or others, or court order.

6. Sharing of Personal Information

We do not sell, rent, or trade your personal information.
We may share limited information only with:

Service providers who assist in operating our website, booking systems, or payment processing (and who are bound by confidentiality)
Legal or regulatory bodies, when required by law

7. Retention of Information

We retain personal information only as long as necessary to:

Fulfill the purposes for which it was collected
Meet professional, legal, or ethical obligations

When no longer required, personal information is securely destroyed or anonymized.

8. Your Rights

Under PIPA (BC), you have the right to:

Access your personal information held by us
Request correction of any inaccurate information
Withdraw consent for certain uses of your data

To exercise these rights, please contact us at info@bloombyme.com.
We will respond to requests within a reasonable timeframe, in accordance with applicable laws.

9. Links to Other Websites

Our website may contain links to third-party websites.
Bloom by Me is not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations.
The revised policy will be posted on our website with an updated “Last updated” date.

11. Contact Information

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact:

Bloom by Me
📧 Email: info@bloombyme.com
📍 Location: Vancouver, British Columbia, Canada